top of page

Terms Of Service

Terms of Service, Delivery and Returns Policy for "OptimusProf"

Section 1: Terms of Service, Delivery, and Returns Policy for Domestic Danish B2B Consumers

​

1. General Terms

By using the "OptimusProf" website, owned and operated by OptimusProf (CVR: 43529218, address: Spanien 15B 4tv, 8000 Aarhus C, Denmark), you agree to comply with these Terms of Service. OptimusProf provides construction products directly from pre-approved suppliers to the Danish B2B consumers. All payments and transactions on "OptimusProf" are processed by OptimusProf.For inquiries, please contact [info@optimusprof.com].

 

2. Applicable VAT and Tax Treatment

As per the Danish VAT Act (Momsloven), all domestic transactions are subject to the applicable Danish VAT rate of 25%. VAT is included in the final price at checkout and will appear on your invoice. No reverse charge mechanism applies to domestic transactions.

 

3. Payment Terms

All payments must be completed in full at the time of order placement. In the case of invoice payments; no goods will be dispatched before payment has been received. Accepted payment methods include credit cards, debit cards, and bank transfers. Transactions will be processed by OptimusProf and will reflect on your invoice and receipt.

 

4. Delivery & Returns

Our products are shipped directly from our third-party suppliers to the address provided during checkout. Estimated delivery times will be communicated upon order confirmation, typically ranging between 2 to 7 business days.

 

Returns Policy:

  • You may request a return or refund for faulty or misrepresented goods within 14 days of receipt.

  • Returns must be initiated by contacting customer service at [info@optimusprof.com]. Goods must be returned in their original condition, unused, and with all packaging intact.

  • The buyer is responsible for return shipping costs unless the product is deemed faulty upon delivery.

Refunds will be processed within 30 days of receiving the returned product. OptimusProf reserves the right to charge a restocking fee where applicable.

 

5. Limitation of Liability

OptimusProf is not liable for any indirect, consequential, or special damages arising from the use or failure of products supplied, including delays or disruptions in supply chains. OptimusProf’s liability is limited to the value of the purchased goods.OptimusProf will not be held liable for any damages caused to persons, animals, or physical objects as a result of using tools, equipment, or products purchased from OptimusProf or the OptimusProf website. By using this website and its services, you agree to these Terms of Service, Delivery, and Returns Policy.

​

​

Section 2: Terms of Service, Delivery, and Returns Policy for International B2B Consumers (Within the EU)

 

1. General Terms

By using the "OptimusProf" website, owned and operated by OptimusProf (CVR: 43529218, address: Spanien 15B 4tv, 8000 Aarhus C, Denmark), you agree to comply with these Terms of Service. OptimusProf primarily serves the construction industry, offering products directly via pre-approved suppliers to B2B consumers within the European Union. All payments and transactions on "OptimusProf" are payable to OptimusProf. For inquiries, please contact [info@optimusprof.com].

 

2. Applicable Laws & VAT Treatment

As per EU Directive 2006/112/EC on the common system of value-added tax (VAT), cross-border transactions between VAT-registered businesses within the EU are treated as intra-community supplies:

  • VAT-Registered Businesses: If you provide a valid VAT number at the time of purchase, the reverse charge mechanism will apply, and VAT will not be charged on the invoice. It is your responsibility to report and account for VAT in your country.

  • Non-VAT Registered Businesses: If a valid VAT number is not provided, VAT at the Danish rate (25%) will be added to your invoice.

OptimusProf automatically verifies VAT numbers through the EU VIES system (VAT Information Exchange System). Orders may be delayed or canceled if invalid VAT information is provided.

 

3. Payment Terms

All payments must be made in full at the time of order placement, in the case of invoice payments; no goods will be dispatched before the payment has been received. Accepted payment methods include major online payment systems, bank transfers, debit, and credit cards. Transactions will be processed by OptimusProf and appear on your invoice and receipt.

 

4. Delivery & Returns

Our products are shipped directly from our third-party suppliers to the address provided during checkout. Estimated delivery times will be communicated upon order confirmation, typically ranging between 5 to 10 business days.

 

Returns Policy:

You may request a return or refund for faulty goods within 14 days of receipt.

Returns must be initiated by contacting customer service at [info@optimusprof.com]. Goods must be returned in their original condition, unused, and with all packaging intact.

The buyer is responsible for return shipping costs unless the product is faulty upon delivery. Refunds will be processed within 30 days of receiving the returned product(s), less applicable restocking fees.

 

5. Limitation of Liability

OptimusProf is not liable for any indirect, consequential, or special damages resulting from the use or failure of products supplied. This includes delays or disruptions in supply chains. OptimusProf’s liability is limited to the value of the purchased goods.

OptimusProf will not be held liable for any damages caused to persons, animals, or physical objects as a result of using tools, equipment, or products purchased from OptimusProf or via the OptimusProf website. By using this website and its services, you agree to these Terms of Service, Delivery, and Returns Policy.

bottom of page